Frequently Asked Questions

Everything you need to know about your order and supporting Central Park.

Where does the profit from my purchase go?

100% of the proceeds from your purchase go directly to the Central Park Conservancy, the non-profit responsible for the daily care and maintenance of Central Park.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the United States. You will receive a tracking number via email as soon as your order departs our warehouse.

What is your return and exchange policy?

We accept returns and exchanges on most items within 30 days of purchase, provided they are in their original, unused condition. Please note that shipping fees are non-refundable.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

Can I track my order once it has shipped?

Yes. Once your order is processed, you will receive a shipping confirmation email containing a link to track your package in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.